We are looking for a customer support advisor fluent in English, Swedish and Danish.
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
You’ll work in a dynamic, multicultural team, speaking 21 languages to support our customers. Operating 24/7 across sites in Ghent, Rugby, Bucharest, and Johannesburg, we’re united by a passion for delivering exceptional customer experiences and solutions.
- Our multilingual advisors support customers across Europe, managing breakdowns and ensuring peace of mind.
- Through constant communication with repair dealers and customers, we provide updates and solutions.
- With creativity, teamwork, and collaboration, we tackle challenges to deliver excellent support.
Profiel
- You are customer focused, always striving for the best possible service and solution for our customers.
- You are a confident communicator, adapting your style to each customer to make sure they feel heard and supported.
- You go the extra mile, solving problems with a proactive and creative mindset.
- You like working in a team, supporting and lifting each other up.
- You are keen to keep learning and developing your skills.
- You are open to working in shifts, just like your colleagues, to provide round-the-clock service to our clients.
- You are fluent (written and verbal) in English, Swedish & Danish.
Aanbod
- Competitive salary, with meal vouchers, transport costs, shift allowance, etc.
- Well-being services
- Restaurant on site
- Opportunity to grow within the company
- Good work life balance
- Possible to work 50% (2-3 days) from home
- International environment
If you are ready to join our client, apply with your most recent resume!