Are you a born problem solver with a passion for customer satisfaction? Do you want to work in an international environment where no day is the same? Then we have the perfect challenge for you!
One of our clients are looking for an enthusiastic customer service representative to join their Southern team and contribute to their mission of getting vehicles back on the road quickly and efficiently.
Your responsibilities:
- Deliver first-line support for international breakdowns: Assist customers across Europe with their issues and address their concerns promptly.
- Maintain consistent communication with dealers and customers: Ensure that all parties are continuously updated on the progress of repairs.
- Collaborate within a dedicated team: You will be part of a team that is committed 24/7 to providing the customers with the best possible support.
Keywords: customer support advisor, customer service, call agent, customer service representative
Profiel
Bachelor thinking level.
Fluent in English, French & Italian (minimum B2 level).
Flexible in working hours: Working in a full-time system is not a problem for you; rather, you enjoy the variety.
Early and late shifts: As you will be working outside regular public transportation hours, having a driving license is necessary for commuting to the company independently.
Aanbod
Fixed contract fixed term.
- Working hours: 7.5 hours per day, 37.5 hours per week.
- Full time schedule with rotation of weekends and night shifts every 6 to 8 weeks.
- Work from home policy: 50% after training period.
- Vacation days: 20 days.
- Competitive salary supplemented with fringe benefits:
*Meal-time vouchers.
*Shift premium
*Company restaurant at democratic prices.
*Phone + Laptop
*Eco cheques
- Housing upon relocation for 1 month.
- Application process:
*Interview with recruiter Adecco (screening).
*Teams interview with recruiter from our client
*Interview with department (language check).
*Teams interview with team manager
*Salary proposal
Interested?
Apply online, we guarantee a fast and discrete treatment of your application.
Do you still have questions? Or is this job proposal not quite what you are looking for?
Contact us, we are happy to discuss tailored opportunities.
You can contact us via +32(0)54 33 22 50.