We are looking for a customer support advisor fluent in French, German & English.
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
You’ll work in a dynamic, multicultural team, speaking 21 languages to support our customers. Operating 24/7 across sites in Ghent, Rugby, Bucharest, and Johannesburg, we’re united by a passion for delivering exceptional customer experiences and solutions.
- Our multilingual advisors support customers across Europe, managing breakdowns and ensuring peace of mind.
- Through constant communication with repair dealers and customers, we provide updates and solutions.
- With creativity, teamwork, and collaboration, we tackle challenges to deliver excellent support.
Profiel
- You are customer focused, always striving for the best possible service and solution for our customers.
- You are a confident communicator, adapting your style to each customer to make sure they feel heard and supported.
- You go the extra mile, solving problems with a proactive and creative mindset.
- You like working in a team, supporting and lifting each other up.
- You are keen to keep learning and developing your skills.
- You are open to working in shifts, just like your colleagues, to provide round-the-clock service to our clients.
- You are fluent (written and verbal) in English, French, and German
Aanbod
- Competitive salary, with meal vouchers, transport costs, shift allowance, etc.
- Well-being services
- Restaurant on site
- Opportunity to grow within the company
- Good work life balance
- Possible to work 50% (2-3 days) from home
- International environment
If you are ready to join our client, apply with your most recent resume!